Head of Quality Assurance – EU

About the job

Position Title: Head of Quality Management, Global Contract Research Organisation (CRO).

Department: Quality Management

Reports To: Chief Executive Officer

Role Summary:

Senior leadership role responsible for defining and overseeing the organization’s quality strategy, ensuring compliance with global regulatory standards, and embedding quality principles across clinical research operations.

Key Responsibilities:

  • Lead and implement a company-wide Quality Management System (QMS) aligned with GxP, ICH-GCP, and ISO standards.
  • Provide strategic quality oversight across all clinical trial and operational processes.
  • Ensure regulatory compliance and represent the company in external audits and inspections.
  • Direct internal and external audit programs and manage CAPA implementation and effectiveness checks.
  • Collaborate cross-functionally to integrate quality into clinical project execution and organizational decision-making.
  • Oversee QA/QC teams and drive a culture of continuous improvement and operational excellence.

Requirements:

  • Experience:
  • Minimum 5 years in quality roles within a CRO or pharmaceutical company, including 2–3 years in clinical monitoring.
  • Leadership experience within a CRO is essential.
  • Knowledge:
  • Deep understanding of ICH-GCP, GxP, ISO standards, and clinical trial regulatory frameworks.
  • Skills:
  • Strong leadership, decision-making, communication, and organizational abilities.
  • Proficient in quality documentation, audit processes, and risk-based thinking.
  • Education:
  • Degree in life sciences, medical sciences, pharmaceuticals, or a related field
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